Our return policy is simple: Your complete satisfaction with all of our merchandise is important to us. If you are unhappy with your purchase for any reason, please return the item within 30 days of delivery for a full refund of the purchase price. Please note that we can refund shipping costs only if the return is a result of our error.
Please write the reason for your return on the back of your packing slip. Enclose the slip in the carton, wrap the package securely, and send it to the address below.
If you do not have your packing slip, please include the reason for return and send the package to the following address:
The Hobby Connection - Returns
503 South Grand Avenue
Rothschild WI, 54474
For your protection, please use UPS or Insured Parcel Post for shipment.
We cannot process exchanges. If you have found another item on our site that you would prefer over one you have received, place a separate order for the new item and return the unwanted item.
If you need to return your item due to error, defects, or damage, please notify us within 14 days of receipt to make arrangements at no cost to you. Please e-mail us at firstname.lastname@example.org or go toContact Us